How much does a party cost?
Parties start at £175, depending on how long you want. The XL Lightshow is £50 on top, and a bouncy castle is £50. On a neon glow disco you can also add the Glow Pack — neon paint, extra glowsticks and a light-up baton each to take home — for £50. The booking form shows you the total as you go: there are no hidden extras and nothing to pay on the day.
What happens after I book?
First you'll hear from Mark about whether the date works. Once it does and the party's paid for, two things arrive by email: a confirmation card showing the date, the time and exactly what you've booked — party type, any add-ons, the lot — so there's a record you can find again in six months rather than a text you've scrolled past. And a ready-made party invitation with your child's name, the date and the address already on it, which you can send straight to the other parents. Nothing to fill in, no design app, no printing unless you want to. Both go to the email address on your booking, which is why we ask for it.
How long should the party be?
Most people book somewhere between an hour and two hours. Younger children tend to run out of steam sooner, so for three and four year olds an hour to an hour and a quarter usually works better than two hours. The two-hour party is also the only one with a food break built into it — see below.
Is there a break for food?
On a two-hour party, yes — there's a break part-way through for food, and it's built into how the party is run. The one-hour and hour-and-a-quarter parties run straight through, so food is best saved for afterwards. It's worth being firm about this either way: if food is out while the show is on, children drift between the table and the games and the room comes apart. Mark would much rather do the party properly and then hand them back to you for the food.
What do you need from the venue?
Space and a normal plug socket. That's genuinely it — we bring sound, lighting, props, games and prizes. If you're unsure whether your hall or front room is suitable, send us the venue name and we'll tell you.
Are you insured?
Yes — public liability insurance, and our cover includes bouncy castle use. Lots of halls and schools ask to see the certificate before they'll let a party go ahead; just ask and we'll send it over.
Is your equipment safety tested?
Everything that plugs in is PAT tested. Mark is a qualified PAT tester, so it's checked by us directly rather than whenever a third party gets round to it.
How many children can you handle?
We've run parties for 30 children and it's been fine. Tell us roughly how many you're expecting when you enquire and we'll make sure the games suit the group size.
Who actually turns up on the day?
Mark. Every time. He runs every party himself — there's no agency, no subcontractor and nobody you haven't already spoken to. It's worth knowing that a lot of children's party companies work the other way: you book with one company and a different entertainer arrives, sometimes booked in at short notice, and often neither of you knows who until the day. Ask whoever you're considering who's turning up and how long they've been doing it. It's a fair question and you should get a straight answer.
Why aren't you the cheapest?
Because we're not trying to be, and it would show. The money goes into equipment that's genuinely good rather than adequate — proper speakers, proper lighting, costumes that stand up to being looked at closely by a room of six-year-olds — and it gets replaced when it starts looking tired rather than when it finally fails. It also buys time: we don't stack three parties into a Saturday and rush between them, so yours gets a full setup, a proper soundcheck and someone who isn't watching the clock. If price is the only thing that matters then we're honestly not your best option, and that's fine.
Why do you take payment up front?
Two reasons, and the first one is the honest one: it's what funds the kit. Being paid when you book rather than chasing balances on the day is what makes it possible to run good equipment, maintain it properly and replace it before it lets anyone down. The second is that it takes the money out of the day entirely — no cash, no envelope, no working out change while we're setting up, and nothing for you to remember. It also isn't a deposit that vanishes into an office: it's the full price of your party, and if we ever cancelled you'd get every penny back.
How do I pay?
By card, up front, once we've confirmed we're free. Nothing is due on the day — no cash, no balance, no awkward conversation while we're setting up.
What if I need to change the date?
Moving your date is free, at any notice. If we're available on your new date we'll honour it and you won't pay a penny more. If something's gone wrong, please ask about moving before cancelling — you'll almost always be better off.
What if I have to cancel?
Cancel more than 28 days before and you get a full refund. Between 7 and 28 days we refund everything except a £100 cancellation fee. Inside 7 days we can't refund, because it's too late for us to fill the date.
What if my child is poorly on the day?
Get in touch and we'll move you rather than cancel. That's exactly the situation free date changes exist for.
Do you do parties at home as well as halls?
Yes, plenty. We scale the setup to the room rather than turning up with more kit than fits.
How far do you travel?
Across Surrey and into Kent. If you're not sure whether we come to you, just ask — the answer is usually yes.
What if you're already booked on my date?
Ask anyway. James is our preferred work partner and we pass bookings to each other both ways, so if your date has gone — or you're a little outside where we can reach — we'll check whether he can cover it before you go back to searching. There's no obligation either way.